![]() ![]() For additional guidance and frequently asked questions (FAQs), visit the VUMC MFA web site at.Once this token request has been processed, you will receive an e-mail from VUMC MFA ( with instructions on completing your enrollment.Select Replace MobilePASS+ (purple) or MobilePASS (orange) token if you have lost/replaced your phone or deleted your existing token from your phone.If you require assistance, see the MFA enrollment videos in the FAQ below or call the Help Desk at 615-343-HELP/3-4357).įill out this VUMC MFA Replacement Token Request If you have lost/replaced your phone or deleted your existing token from your phone.Use the MFA Configuration Assistant and request your MFA token.If someone steals your username and password but doesn't have your phone, they will not be able to impersonate you and access the system. You know your username and password, but the code contained in the text adds another layer of protection to the authentication process. Have you ever gotten a text message on your phone with a code that needs to be entered to log in to a system? That's MFA. ![]()
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